Frequently Asked Questions

Frequently Asked Questions

Frequently Asked Questions:
How do I search for a job?
How do I apply for a job?
How do I verify I’ve applied for a job?
What’s the status of a job I applied for?
When will I be contacted?
How can I update my information?
How can I submit a new resume?
How do I submit my signature on the full application?
Why is the application not going to the next page?
Why won’t my resume upload?
Top Tips: 
Clear Your Cache
Update Your Web Browser
Login Questions:
What’s my username?
What’s my password?
How do I change my password?

Can’t find the answer you’re looking for or still need help? Email

Common Trouble Shooting and Technical Issues:

In many cases clearing your browser’s history and cached items will solve issues with our site, especially those involving trouble entering text or making changes to your profile.

How to clear your cache.

Your internet browser will keep a cache of images and information of sites you’ve visited to help them load faster on repeat visits. When sites change an outdated cache can cause problems and prevent you from being able to see new images. Clearing your cache is the best way to make sure your computer is interacting with our site correctly. Click on the name of your browser to find out how to clear your cache.

Internet Explorer

(Not sure which browser you’re using? Click here to find out.)

How to update your web browser.

In some cases you won’t be able to apply for a job if your internet browser hasn’t been updated. An older version of a browser might not be able to interact with our site, which we strive to keep updated. Click on the name of the browser you’re using to find out how to get the latest update.

Internet Explorer

(Not sure which browser you’re using? Click here to find out.)

Frequently asked questions when applying for a job at Brookdale Senior Living.

How to search for a job.

1 Start by going to our search page –

2 Type in the name of the position you’re looking for under “Keywords.” For example: cook, server, nurse, resident care associate, executive director, sales manager.

3 Enter the city and state you want to work in or the zip code. Be sure to spell the city correctly and use the format City, ST.

4 Broaden or tighten your search with the zip code radius. To find all jobs located around a certain city set the radius at 50 miles or larger.

5 If you are willing to relocate leave the state and city blank to see what jobs are available across the nation.

How do I apply for a job?

1 Once you find a job that meets your skill set simply click “Apply Now” under the job description while viewing a list of jobs, or click on the “Apply to this Job” button when viewing a single job page.


2 If this is the first time you’ve applied for a job at Brookdale you’ll need to create a login and profile, which requires a valid email address, password and some basic information.

CreateProfile3 Once your profile is complete the system automatically applies you to the job you’ve selected. You’ll also be able to check the status of a job and make changes to your profile and/or resume.

4 If you already have a profile with Brookdale (even one that is a few years old) you’ll need to log in to our system. You’ll then automatically apply to the job you’ve choosen.


How can I be sure that I’ve applied for a job?

1 You should receive an email confirming that you’ve applied for a job. It could take a few minutes for our system to send you this email.
2 You can also log in, then click “My Profile” and “View Jobs Applied.” This will show you a list of the jobs you’ve applied for as well as your status with that job.
3 If you did not receive an email, and don’t see the job under “View Jobs Applied” you have not applied for that job.

What is the status of the job I applied for?

1 Our system allows you to see the status of jobs you’ve applied for, showing you whether you’ve been submitted to a hiring manager or rejected.

2 Sign in by clicking on the “Sign In” button at


3 Log in by entering your email and password, then clicking on the “Login” button. You can also log in using Facebook or LinkedIn if that’s how you originally entered our system.


4 Click on the “Jobs Applied” tab which will show you a listing of all jobs you’ve applied for.

5 The status will be displayed in the fourth column from the left.
(Jobs that have been closed or filled will not appear on your list.)

When will I be contacted about the position I’ve applied for?

You should receive an email a few minutes after applying for a job. Candidates how most closely match what we’re looking for will be contacted by a recruiter or hiring manager, typically within a few days after you’ve applied. You can check on the status of a job anytime following the directions above.

How can I update my information?

1 Starting at, click on the “Sign In” tab then log in.


2 Click on the “Edit Profile” tab.

3 This will bring up your profile and allow you to make changes. Be sure all fields marked with a red star are completed.

4 After making changes go to the bottom of the page and click “Submit.”

How can I submit a new resume?

1 Starting at, click on the “Sign In” tab then log in.


2 Click on the “Edit Profile” tab.

3 This will bring up your profile and allow you to make changes. Be sure all fields marked with a red star are completed.

4 Scroll down to the resume section of your profile.


5 Choose the location of your resume and find it on your computer or device. Then click “Upload.”

6 Scroll down to the bottom of the page and click “SUBMIT.” (Your resume will not be sent until you click “SUBMIT.”

How do I complete the employment application?

1 We only ask those candidates who most closely match what we’re looking for to complete our full employment application. A hiring manager or recruiter will ask you to fill this out.

2 Start by logging in with your email address and password. (We recommend gathering all of your employment history information before starting the application.)applogin

2 Click “Employment Application”

3 Be sure to complete all fields marked with a red *. These are required fields. The system should not let you go to the next page unless all required fields have been filled.

4 Sign the application after entering all of your information using the signature pad.


5 Once you’ve signed the words “Signature OK” will appear below the box.


6 To clear your signature and sign again hit the arrows. arrows

7. Once your signature appears the way you want it enter the date below and click “SUBMIT.”

8. Verify the application is completed by looking at the status on the page that shows up.



Why is the application not going to the next page?

You must complete all required fields before moving to the next page of the application. After clicking “NEXT” you’ll see an message at the top of your screen notifying you if there is missing information of if you’ve not answered a question.

Why won’t my resume upload?

Our system will only accept Word (.docx), PDF or Text files.
Start by selecting where your resume is located – My Device, Dropbox or Microsoft Onedrive. (Our system does not currently support Google Drive.)
Next choose the file you want to upload. Dropbox and Microsoft Onedriver users will need to sign in to those accounts.
Please note that after selecting your resume the file name will NOT be displayed. Click Upload. Your resume will be uploaded once you complete the profile form and click “Submit” at the bottom of the page.
After completing your profile you can check to be sure your resume was uploaded, make changes or add a new resume by choosing “Edit Profile.”

*Note to mobile device users: You can only upload a resume using Dropbox or Microsoft Onedrive.

Login Questions

What’s my username?

Your username will be the email address you used to create a login and profile.

What’s my password?

1 Enter the email you used to log in.

2 Then click “Forgot my password.”

3 Your password will be emailed to you. (It may take several minutes.)

How can I change my password?

1 Enter the email you used to log in.

2 Click “Reset password.”

3 You will be asked to enter your current password and a new password.

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How to Advance Your Career in Finance

Portrait of a confident young design professional standing in an office with his arms crossed

At age twelve Tyler Lipofski started working for his parents, owners of a local Piggly Wiggly grocery store.  This sparked a new ambition to understand businesses and how they functioned.  Coincidentally, Tyler always possessed a special gift for puzzles and numbers.  He put his new ambition with his natural gifts to use while in college.  He even pursued finance outside his classes when he served as the store manager of the family operated grocery while in college.

Although the market was competitive when the economy took a dive in 2008, it didn’t affect go-getter Tyler.  Within the same month he graduated from the University of Wisconsin-Whitewater with a Bachelor of Business Administration, he also started his first finance job as Accounts Receivable Analyst for Brookdale.  From there, Tyler was promoted to a finance analyst role, then a senior finance analyst, then a manager of financial planning and analysis, then into his current role.  He’s advanced every one-and-a-half years on average.

Four-time Brookdale promoted Tyler recently moved from Milwaukee to Nashville for his latest promotion as Director of Financial Planning and Analysis at Brookdale’s Nashville headquarter office after the merger last year.


Four-time promoted Tyler Lipofski reveals 4 tips on how to advance your career in finance.


1.  Build up your resume in school.

Do everything you can, even before you start your first job.  If you’re a student, you can find a supervisor at your school before you graduate who is knowledgeable in the field you want to pursue.  You can reach out to alumni or ask your favorite professor(s) for a mentor recommendation.  It shows initiative in the classroom and will help you discover what you want to be a part of early on.

You don’t have to wait for your performance review or graduation to make a difference in your career.  You don’t even have to know exactly what you want to do as a career.  I stumbled upon finance.  I was an accounting major until my final semester in college.  More interested in the bigger picture undertakings, I figured I had to start out with the details first.  I then discovered this wasn’t the case and could be a financial analyst right off the bat.  From there, I switched majors and pursued finance full force.

Three things made me stand out the most when I applied to work for Brookdale.  First, I had hands-on experience.  Second, I served in leadership roles.  Third, I was actively involved in philanthropic activity.  I’d recommend opening all three doors.  These doors can not only help you get your first job at a desired company, they’re also opportunities to network with those who are like-minded.

I didn’t know it at the time, but even at twelve I was building my resume working at my parents’ store.  When I got to college, I was thrilled to take advantage of a managerial position there.  Handling vendor invoicing and assisting with meeting budgeting goals let me apply some of what I was learning in my finance classes to a real-world setting.

Serve in a leadership role of any sort, even if it’s not in finance.  For me, becoming a treasurer of student organization in college, then a treasurer of an alumni organization on my resume stood out to employers.

Philanthropy also stood out.  Volunteering within my local community has always been a part of my life—from painting fences to raking leaves for seniors.  This worked in my favor, too, since I wanted to work for a company who valued social responsibility like me.  Impacting echoes our culture, here.

2.  Branch out further than your job description.

Perceive your job responsibilities as the bare minimum, then seek to expand on it.  Jump into projects, especially those where your involvement can teach you a lot.

Get involved in extra projects that exceed your job responsibilities.  When I’ve finished getting my job done at the satisfaction that’s needed, I reach out to other team members to see how I can pitch in and help.  Support as many people as you can.  Alleviate any unnecessary burdens for the team.  Essentially, make other team members’ jobs easier.  This will show your character and work ethic.

In order to even be considered for those team projects, you have to speak up.  Let people know that you’re looking to hop on and do more.  When there is a need, colleagues and supervisors might not think to ask you otherwise.  It has to be known that you’re willing to branch out, and there is never a better time than the present.

From my professional experience, I became a volunteer member of the service alignment team a few years ago.  This project assessed the amount of labor Brookdale needed to provide the exceptional care we aim for to our residents.  Much of our activity involved going out into the field and learning as much as possible.  Then, we assessed time studies.  Essentially, I acted as a financial liaison for financial planning and analysis for the project.

No, it wasn’t a part of my job description.  However, I can say that my involvement in this project has been by far the most impactful venture I’ve had in my career.  Being an active member of this project team helped me comprehensively understand this industry—the budgeting, the meaning of financial decisions and their effect on our residents.

I continued to get involved in any extra project.  And there are a ton of growth opportunities if you seek them out, especially if you work in an industry and company that are exponentially evolving in size and approach.  Soon we’ll have a project team formulating one pricing platform for all of Brookdale, for example.  Luckily for our Brookdale associates, various finance project teams arise often.

3.  Fit your work in your life—not the other way around.

Sometimes those driven to succeed become obsessed with their end-goal, even compromising taking care of themselves.  The best therapy can sometimes be to step away, relax and return refreshed, ready to tackle the next challenge.  This will look differently for everyone.  Maybe your stress reliever is a daily workout routine, a favorite hobby or activities with your friends and family.

I love to cook.  I’m a big traveler.  And my career has never stopped me from doing what I like to do outside work.  Other industries–especially if you work in finance–push crazy hours.  It’s not like that here, so thankfully I return Monday refreshed from the weekend and ready to dive into the next challenge.  In fact, some friends of mine who also worked in finance at some large public accounting firms transferred to Brookdale for those reasons and more.  This is a result of exemplary leadership.

Work doesn’t seem like work when you focus on the whys.  Even though I do not work at one of our communities or in the field in any aspect, I don’t see myself in the background crunching numbers either.  What I’m doing every day is supporting the associates who do provide care for our residents.  This daily reminder is a constant motivation for me and my desire to succeed at Brookdale.

4. Discover the company you love, then stick with it.

Job tenure can mean a lot for future job opportunities.  Therefore, everyone should find their deal breakers when working for a company.  Once you’ve found the company whose culture, priorities and initiatives fit yours, envision what your future will look like there.  For me, I needed a company who treated me well. I needed leaders who cared about my growth, progress and success.  This sets the standard for my team to go out of our way to support one another.

Yes, it’s quite busy around here lately.  When it gets busy, I won’t argue that it doesn’t get stressful.  However, I look at every stressful moment as an opportunity for success.  I look forward to where I can get through it and look back.  It feels good to end up on the other side better than where I started.

Looking back

When I worked at Piggly Wiggly, I delivered groceries to a senior living community in our town.  Each time I’d visit, residents and care associates always were friendly and interact with me.  I had no idea at the time, but Sterling House of Sussex is a Brookdale community.

It’s funny how things turn out.  Now I get to serve those who work at that community every day.  Especially during stressful times, I like to think of those residents who greeted me each day on my delivery trips.

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