Frequently Asked Questions

Frequently Asked Questions:
How do I search for a job?
How do I apply for a job?
How do I verify I’ve applied for a job?
What’s the status of a job I applied for?
When will I be contacted?
How can I update my information?
How can I submit a new resume?
How do I submit my signature on the full application?
Why is the application not going to the next page?
Why won’t my resume upload?
Top Tips: 
Clear Your Cache
Update Your Web Browser
Login Questions:
What’s my username?
What’s my password?
How do I change my password?

Can’t find the answer you’re looking for or still need help? Email helpmeapply@brookdale.com.

Common Trouble Shooting and Technical Issues:

In many cases clearing your browser’s history and cached items will solve issues with our site, especially those involving trouble entering text or making changes to your profile.

How to clear your cache.

Your internet browser will keep a cache of images and information of sites you’ve visited to help them load faster on repeat visits. When sites change an outdated cache can cause problems and prevent you from being able to see new images. Clearing your cache is the best way to make sure your computer is interacting with our site correctly. Click on the name of your browser to find out how to clear your cache.

Chrome
Internet Explorer
Firefox
Safari
Opera

(Not sure which browser you’re using? Click here to find out.)

How to update your web browser.

In some cases you won’t be able to apply for a job if your internet browser hasn’t been updated. An older version of a browser might not be able to interact with our site, which we strive to keep updated. Click on the name of the browser you’re using to find out how to get the latest update.

Chrome
Internet Explorer
Firefox
Safari
Opera

(Not sure which browser you’re using? Click here to find out.)

Frequently asked questions when applying for a job at Brookdale Senior Living.

How to search for a job.

1 Start by going to our search page – www.brookdalecareers.com/jobs

2 Type in the name of the position you’re looking for under “Keywords.” For example: cook, server, nurse, resident care associate, executive director, sales manager.

3 Enter the city and state you want to work in or the zip code. Be sure to spell the city correctly and use the format City, ST.

4 Broaden or tighten your search with the zip code radius. To find all jobs located around a certain city set the radius at 50 miles or larger.

5 If you are willing to relocate leave the state and city blank to see what jobs are available across the nation.

How do I apply for a job?

1 Once you find a job that meets your skill set simply click “Apply Now” under the job description while viewing a list of jobs, or click on the “Apply to this Job” button when viewing a single job page.

Applybutton

2 If this is the first time you’ve applied for a job at Brookdale you’ll need to create a login and profile, which requires a valid email address, password and some basic information.

CreateProfile3 Once your profile is complete the system automatically applies you to the job you’ve selected. You’ll also be able to check the status of a job and make changes to your profile and/or resume.

4 If you already have a profile with Brookdale (even one that is a few years old) you’ll need to log in to our system. You’ll then automatically apply to the job you’ve choosen.

returnlogin

How can I be sure that I’ve applied for a job?

1 You should receive an email confirming that you’ve applied for a job. It could take a few minutes for our system to send you this email.
2 You can also log in, then click “My Profile” and “View Jobs Applied.” This will show you a list of the jobs you’ve applied for as well as your status with that job.
3 If you did not receive an email, and don’t see the job under “View Jobs Applied” you have not applied for that job.

What is the status of the job I applied for?

1 Our system allows you to see the status of jobs you’ve applied for, showing you whether you’ve been submitted to a hiring manager or rejected.

2 Sign in by clicking on the “Sign In” button at http://www.brookdalecareers.com/jobs/.

signinbutton

3 Log in by entering your email and password, then clicking on the “Login” button. You can also log in using Facebook or LinkedIn if that’s how you originally entered our system.

Loginprofile

4 Click on the “Jobs Applied” tab which will show you a listing of all jobs you’ve applied for.

5 The status will be displayed in the fourth column from the left.
(Jobs that have been closed or filled will not appear on your list.)

When will I be contacted about the position I’ve applied for?

You should receive an email a few minutes after applying for a job. Candidates how most closely match what we’re looking for will be contacted by a recruiter or hiring manager, typically within a few days after you’ve applied. You can check on the status of a job anytime following the directions above.

How can I update my information?

1 Starting at www.brookdalecareers.com/jobs, click on the “Sign In” tab then log in.

signinbutton

2 Click on the “Edit Profile” tab.

3 This will bring up your profile and allow you to make changes. Be sure all fields marked with a red star are completed.

4 After making changes go to the bottom of the page and click “Submit.”

How can I submit a new resume?

1 Starting at www.brookdalecareers.com/jobs, click on the “Sign In” tab then log in.

signinbutton

2 Click on the “Edit Profile” tab.

3 This will bring up your profile and allow you to make changes. Be sure all fields marked with a red star are completed.

4 Scroll down to the resume section of your profile.

addresume

5 Choose the location of your resume and find it on your computer or device. Then click “Upload.”

6 Scroll down to the bottom of the page and click “SUBMIT.” (Your resume will not be sent until you click “SUBMIT.”

How do I complete the employment application?

1 We only ask those candidates who most closely match what we’re looking for to complete our full employment application. A hiring manager or recruiter will ask you to fill this out.

2 Start by logging in with your email address and password. (We recommend gathering all of your employment history information before starting the application.)applogin

2 Click “Employment Application”

3 Be sure to complete all fields marked with a red *. These are required fields. The system should not let you go to the next page unless all required fields have been filled.

4 Sign the application after entering all of your information using the signature pad.

signbox

5 Once you’ve signed the words “Signature OK” will appear below the box.

signok-arrows

6 To clear your signature and sign again hit the arrows. arrows

7. Once your signature appears the way you want it enter the date below and click “SUBMIT.”

8. Verify the application is completed by looking at the status on the page that shows up.

status

 

Why is the application not going to the next page?

You must complete all required fields before moving to the next page of the application. After clicking “NEXT” you’ll see an message at the top of your screen notifying you if there is missing information of if you’ve not answered a question.

Why won’t my resume upload?

Our system will only accept Word (.docx), PDF or Text files.
Start by selecting where your resume is located – My Device, Dropbox or Microsoft Onedrive. (Our system does not currently support Google Drive.)
Next choose the file you want to upload. Dropbox and Microsoft Onedriver users will need to sign in to those accounts.
Please note that after selecting your resume the file name will NOT be displayed. Click Upload. Your resume will be uploaded once you complete the profile form and click “Submit” at the bottom of the page.
After completing your profile you can check to be sure your resume was uploaded, make changes or add a new resume by choosing “Edit Profile.”

*Note to mobile device users: You can only upload a resume using Dropbox or Microsoft Onedrive.

Login Questions

What’s my username?

Your username will be the email address you used to create a login and profile.

What’s my password?

1 Enter the email you used to log in.

2 Then click “Forgot my password.”

3 Your password will be emailed to you. (It may take several minutes.)

How can I change my password?

1 Enter the email you used to log in.

2 Click “Reset password.”

3 You will be asked to enter your current password and a new password.


Share this:
Facebooktwittergoogle_plusredditpinterestlinkedinmail